> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.android-kiosk.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've forgotten the settings password, what do I do?

**We appreciate passwords get forgotten when staff leave etc... but there are no backdoors in Kiosk Browser or Kiosk Launcher as this would create a security risk.**

You will need to factory reset your device according to the manufacturers manual and setup Kiosk Browser/Launcher from scratch.

If you need further help, please [contact us](https://www.android-kiosk.com/contact-us/).

|| If you are using Remote Management you can easily reset the password via the [Configuration Profile](https://help.android-kiosk.com/en/article/profiles-1vsv750/) assigned to the device.

![Password Dialog](https://storage.crisp.chat/users/helpdesk/website/99f4d12b-e989-4521-a5e7-35225f7de1e6/7a620e60-e7fb-47a8-9afb-2308f3811be4.png)