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Incidents relating to Kiosk Browser Remote Management

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  • 1st June 2018 - Remote Management Connectivity Issues (Android 4.4 or lower)
    On the 1st June 2018 we were made aware that a handful of customers were unable to register new devices to their remote management accounts. After testing registration from a number of different devices we found that the issue was only present on Android 4.4 or lower.Few readers
  • 23rd April 2018 - Remote Management Sign In & Dashboard Slow
    You may currently be experiencing delays of up to 3 minutes logging in to your Remote Management Dashboard, and very occasionally seeing "server timed out" error messages. We appreciate this may be frustrating, and are doing everything we can to minimise the impact to your experience. At present we are working on some Azure performance issues as well as carrying out some essential back-end maintenance to ensure we are fully compliant with the new GDPR Regulations (https://www.eugdpr.org/gFew readers

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