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• 1st June 2018 - Remote Management Connectivity Issues (Android 4.4 or lower)

  On the 1st June 2018 we were made aware that a handful of customers were unable to register new devices to their remote management accounts. After testing registration from a number of different devices we found that the issue was only present on Android 4.4 or lower.Some readers

• 1st May 2018 - Security Certificate Expired

  Our security certificate expired on 1st May 2018. This affected devices connecting to remote management (limited connectivity), logging into Remote Management and activating PRO licences. This was resolved at 04:50 UTC (1st May 2018). The Kiosk Browser TeamFew readers

• 25th May 2018 - Helpdesk Article Images Missing

  We are currently aware of an issue with broken images in many our Heldesk articles An incident has been raised with our support service provider to investigate this as a matter of urgency, and we will have this resolved as soon as possible. If you do need support and are unable to find what you're looking for in our Helpdesk at present, please contact us through our live chat channel, or email support@android-kiosk.com This was resolved on 26th May 2018 The Kiosk Browser TeamFew readers

• 23rd April 2018 - Remote Management Sign In & Dashboard Slow

  You may currently be experiencing delays of up to 3 minutes logging in to your Remote Management Dashboard, and very occasionally seeing "server timed out" error messages. We appreciate this may be frustrating, and are doing everything we can to minimise the impact to your experience. At present we are working on some Azure performance issues as well as carrying out some essential back-end maintenance to ensure we are fully compliant with the new GDPR Regulations(https://www.eugdpr.org/gFew readers

• 10th December 2018 - Remote Management Online/Offline Notifications (Resolved 10th December 2018)

  Impact Offline notifications have been sent for multiple devices that are actually online. The devices themselves are not affected. Cause We were aware of the issue immediately and traced the cause to what was a minor code update in the Remote Management back-end. This then caused the offline notifications to be fired on those accounts that had these notifications enabled, even if the device was online. Resolution We have reversed the earlier code update. Apologies ApoloFew readers