Articles on: Troubleshooting

I've forgotten the settings password, what do I do?

We appreciate passwords get forgotten when staff leave etc... but there are no backdoors in Kiosk Browser or Kiosk Launcher as this would create a security risk.

You will need to factory reset your device according to the manufacturers manual and setup Kiosk Browser/Launcher from scratch.

If you need further help, please contact us.

If you are using Remote Management you can easily reset the password via the Configuration Profile assigned to the device.

Password Dialog

Updated on: 09/04/2021

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